Privacy policy

Privacy Statement Synprodo Holding B.V.

We at Synbra Holding B.V. and all affiliated companies (‘Synbra’) take your privacy seriously and we maintain a strict privacy policy. In some cases we do need to process your personal data. For the protection of your privacy we have set the following ground rules:

  1. We handle your personal data with care. We limit the use of your data and always consider your data to be confidential.
  2. We take the necessary precautions to secure personal data and see to it that our suppliers do the same.
  3. We comply with the General Data Protection Regulation (GDPR) and other relevant privacy rules and regulations.


This privacy statement explains how we handle your personal data.

Collecting, processing and using personal data

During your visit to our website, for technical reasons our webserver registers the name of your internet provider, the internet page from where you linked to us, the pages you visited on our website and the date and duration of your visit. These data are used to optimise our website, to analyse trends and to generate statistics. Sometimes we use cookies to track our visitors' preferences and use the results to improve our website. You can use your browser's settings to ensure that no cookies are recorded. Other personal data will only be stored if you provide them personally and provide express permission to do so, for instance, to request documentation, to provide contact information, to register a purchase or to enter a competition.

We collect and process personal data for the following purposes:

a. To (potentially) enter into an agreement with you.
If you want to become a customer with Synbra we will need some of your personal data, such as contact details. We may use your personal data to identify you and/or your role at your company and to make sure we can provide you with the right products or services.

b. To maintain our relations with you and to perform our contract.
We sometimes need your personal data to perform our contract with you. When you are our customer, we would also like to keep in touch and may use you (company) contact details for that purpose. Our sales people may also make notes of the personal information you share with them.

c. To perform contracts and maintain relations with our suppliers.
We also use personal data to keep in touch with our suppliers and in order to perform contracts with them. In certain cases we will need to use personal data from the employees of our suppliers, because we have a legal obligation to do so or because we need to identify people for security purposes.

d. For the development and improvement of our products and services.
In order to provide you with high quality products and services we are constantly developing and improving our production. In certain cases we will process personal data for this purpose, for instance in relation to customer complaints.

e. For promotion and marketing purposes.
Synbra may use your personal (contact) data for promotion and marketing purposes of Synbra. For instance to inform you about a new product you may find interesting or to ask for your feedback. If you do not wish to receive such information, please let us know via privacy@synbra.com. We never sell or share your personal data for the commercial purposes of third parties.

We also collect information indirectly from you, from the device you may be using when you interact with one of our websites. This can include your geographic location, which for example may be required to present our site to you in a certain language. We may also collect information from cookies placed on your computer or your device. See our Cookie Policy for more information about our use of cookies.

Releasing personal data

Without your express permission, Synprodo Packaging B.V. will not sell, trade or release your personal data to third parties.

Security

Synprodo Packaging B.V. takes security measures (technical and organisational) to protect your stored personal data against access by unauthorised people, manipulation, loss, destruction or unauthorised publication. These security measures are continually improved in line with the technological developments.

Freedom of choice

To keep you up to date of our products and services, we would like to use your data. Participation to such campaigns is always voluntary. If you do not agree to having your data processed and used within this context, you can always indicate this, after which we will delete your data from the database.

Information / Contact

For suggestions or complaints regarding the processing and use of personal data, please send an email to info@synprodo.com. If in spite of our efforts to correctly maintain the data incorrect information is still given, we will correct this on your request.

Web analysis service/ statistics program

This website uses a web analysis service. This statistics program uses "cookies" (text files that are placed on your computer) to help the website analyse how users use the site. The information on your use of the website (including your IP address) generated by the cookie is transferred to and stored on the servers of this service. This web analysis service uses the information to track how you use the website, to produce reports on the website activity for website operators and to offer other services related to website activity and internet use. The provider of this statistics program is allowed to provide the information to third parties if he is legally obliged to do so or for as far as third parties process the information on behalf of the program. You can prohibit cookies being used by selecting the appropriate settings in your browser. However, we point out to you that in that case you might not be able to use all of the features of this website. By using this website, you give permission to process the information by the web analysis service in the way and for the purposes as described above.